Community Management Services
Your customers deserve to be heard, but most business owners don’t have the time nor the know-how to effectively grow and maintain a thriving online community. An online community filled with fans of your product or service offers your business benefits like increased revenue, new product ideas and cost savings in customer support.
Mariposa Interactive offers three complimentary services that can help you fully or partially outsource your community management services.
- Customer Support
- Community and Social Strategy
- Social Media Management
Outsourcing your community management tasks and strategy can replace 2-3 customer support representatives and 1-2 community managers, for a fraction of the cost.
Our staff of experienced community managers will bring their more than 15 years of experience to proactively create and nurture conversations that bring value to your business.